What to expect

Clear promises, with the small print in the open

These are the standards we work to. Timescales depend on the fault and whether the part is in stock. Warranties apply to the repair carried out and are subject to fair-use terms.

Most common repairs completed within an hour

Typical for jobs such as screens and batteries when the part is in stock. More involved faults can take longer. We confirm the timescale before work starts — we do not promise that every repair takes under one hour.
Five-year repair warranty

Qualifying repairs include a five-year warranty on the parts fitted and the workmanship for that repair, subject to fair-use terms. It does not cover later accidental damage or unrelated faults.
12-month battery warranty

Battery replacements include a 12-month warranty. Fair-use terms apply, including normal daily use. Physical damage after collection is excluded.
No fix, no fee

If we cannot complete the repair, you pay nothing for that unsuccessful attempt. We will still explain what we found.
Original and quality compatible parts available

We explain the options and the price difference before you approve the work, so you can choose what suits the device and budget.
Clear prices before work begins

You receive a confirmed price after inspection. Work only starts once you have agreed it. Website figures, where shown, are indicative only.

Devices we repair

Phones, tablets, laptops and consoles

Start with a category, then book in with the model and the fault.

Phones

iPhone, Samsung, Google Pixel and more

Tablets

iPad and Android screens, batteries and charging

Laptops

MacBook and Windows screens, batteries and diagnostics

Computers

Setup, recovery and hardware checks

Consoles

HDMI, overheating, disc drives and controllers

Why choose ReFix

Clear advice, careful work, a local store you can visit.

01

You hear the diagnosis first

Nothing starts until you know what is wrong, what it is likely to cost, and what we recommend.

02

Most common jobs are completed quickly

Screens and batteries are often finished within an hour when the part is in stock. We confirm the timescale before we start.

03

Tested before you collect

We check the relevant functions — display, charge, cameras and buttons — before handover.

04

One store for phones, tablets, laptops and consoles

Bring the device to ReFix Kendal rather than calling round several shops.

How booking works

From device to confirmation

Booking in advance allows ReFix to reserve the required part and have a technician ready. Walk-ins are still welcome during opening hours.

01

Choose your device

Phone, tablet, laptop, watch or console.

02

Choose the model

This helps us check parts and give a more accurate guide price.

03

Choose the fault

Tell us what is not working.

04

See indicative price and time

A guide only — confirmed after inspection.

05

Select Kendal and a time

Booking ahead lets us reserve the part and have a technician ready.

06

Enter your details

We confirm the appointment before you visit.

Book a Repair

Find a store

ReFix Kendal

Unit 13, Westmorland Shopping Centre
Kendal, Cumbria, LA9 4LR

Monday – Saturday9:00am – 6:00pm
Sunday10:00am – 5:00pm

Book a Repair Call WhatsApp Directions

Local specialists for phone repair Kendal, iPhone repair Kendal, Samsung repair Kendal, tablet repair Kendal, laptop repair Kendal and console repair Kendal.

FAQs

Straight answers before you book

How long will my repair take?

Many common repairs, such as screens and batteries, are completed within an hour when the part is in stock. More involved faults can take longer. We give a realistic timescale before work starts and do not promise that every repair takes under one hour.

Do I need to book an appointment?

Walk-ins are welcome during opening hours. Booking in advance is recommended because it allows ReFix to reserve the required part and have a technician ready for your visit.

What warranty is included?

Qualifying repairs include a five-year warranty on the work and parts fitted for that repair, subject to fair-use terms. Battery replacements include a 12-month warranty. Later accidental damage is not covered.

Will my data remain private?

We only access what is needed to diagnose and test the repair. We do not browse personal files, photos or messages. Please back up your device where possible.

Do you use original parts?

Original and carefully selected compatible parts are available. We explain the options and the price before you approve the work.

What happens if you cannot repair my device?

If we cannot complete the repair, you pay nothing for that unsuccessful attempt.

Where is the Kendal store?

ReFix Kendal is at Unit 13, Westmorland Shopping Centre, Kendal, Cumbria, LA9 4LR. Call or WhatsApp +44 7500 088872.

Can I get a price before booking?

Yes. Request a quote online or by phone. Website figures are indicative. The confirmed price follows inspection and is agreed before work begins.

How can we help?